About us: People Who Care is a not for profit organisation with over 45 years of service. We partner to provide support to older people, those with a disability or people who are facing a social crisis. At People Who Care, we’re passionate about helping people live independently and with dignity.About the Role:Through the Aged Care Volunteer Visitors Scheme (ACVVS), we help reduce social isolation by connecting volunteers with older people who would benefit from regular companionship and social engagement.We are seeking a highly organised and detail-oriented Administration Support Officer to join our ACVVS team and provide essential administrative support across the program.Working closely with the ACVVS Relationship Coordinator and broader program team, you will contribute to the effective delivery of a program that makes a meaningful difference.Part time - 4 days per week - Tuesday to Friday - 4 hours per dayPay rate: $37.36 per hourKey Responsibilities:Program AdministrationProvide administrative support across the ACVVS Program.Maintain accurate records, databases, registers and filing systems.Prepare correspondence, reports, forms and program documentation.Assist with telephone enquiries, inbox management and general customer service.Coordinate preparation and distribution of volunteer resources including ID badges and information packs.Support program reporting, data collection and tracking activities.Volunteer Recruitment and OnboardingSupport volunteer recruitment activities including advertising, application processing and interview scheduling.Prepare volunteer applicant packs, onboarding documents and correspondence.Process compliance checks and suitability documentation.Maintain volunteer records and onboarding status within relevant systems.Assist with onboarding administration, scheduling and follow-up activities.Compliance and Record ManagementMaintain confidential and accurate volunteer and participant records.Monitor compliance requirements and renewal dates.Update program databases with referrals, match outcomes, visit activity and training records.Identify and escalate missing documentation or compliance issues.Assist with audits, reporting requirements and data reconciliation activities.Ensure records are maintained in accordance with privacy, confidentiality and funding requirements.About You:To be successful in this role, you will have:Essential:Previous experience in an administrative support role.Strong computer skills, including proficiency in Microsoft Office Suite.Excellent organisational and time management skills.High level of accuracy and attention to detail.Strong written and verbal communication skills.Well-developed customer service and stakeholder engagement skills.Ability to manage multiple priorities and work independently.Ability to handle confidential information with discretion.Current National Police Clearance (not older than 6 months). Current driver’s licence.Desirable:Experience working within community services, aged care, volunteer programs or social support services.Experience using CRM systems and databases.Understanding of compliance and record-keeping requirements in a community services environment.What We Offer:Salary packaging options to increase take home pay - Up to $18550 per annumSupportive and values-driven team environment.Meaningful work within a respected community organisation.Flexible and family-friendly workplace culture.How to apply:Applications should include a resume and preferably a brief cover letter outlining your suitability for the role. Please apply directly by clicking on the Apply button and following the prompts.Recruitment action will likely commence as suitable candidates apply. People Who Care is an equal opportunity employer and are committed to achieving a diverse workforce from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disability are encouraged to apply. AUD Guildford 6055

ACVVS Administration Support Officer

About us:

People Who Care is a not for profit organisation with over 45 years of service. We partner to provide support to older people, those with a disability or people who are facing a social crisis. At People Who Care, we’re passionate about helping people live independently and with dignity.

About the Role:

Through the Aged Care Volunteer Visitors Scheme (ACVVS), we help reduce social isolation by connecting volunteers with older people who would benefit from regular companionship and social engagement.

We are seeking a highly organised and detail-oriented Administration Support Officer to join our ACVVS team and provide essential administrative support across the program.

Working closely with the ACVVS Relationship Coordinator and broader program team, you will contribute to the effective delivery of a program that makes a meaningful difference.

Part time - 4 days per week - Tuesday to Friday - 4 hours per day

Pay rate: $37.36 per hour

Key Responsibilities:

Program Administration

  • Provide administrative support across the ACVVS Program.
  • Maintain accurate records, databases, registers and filing systems.
  • Prepare correspondence, reports, forms and program documentation.
  • Assist with telephone enquiries, inbox management and general customer service.
  • Coordinate preparation and distribution of volunteer resources including ID badges and information packs.
  • Support program reporting, data collection and tracking activities.

Volunteer Recruitment and Onboarding

  • Support volunteer recruitment activities including advertising, application processing and interview scheduling.
  • Prepare volunteer applicant packs, onboarding documents and correspondence.
  • Process compliance checks and suitability documentation.
  • Maintain volunteer records and onboarding status within relevant systems.
  • Assist with onboarding administration, scheduling and follow-up activities.

Compliance and Record Management

  • Maintain confidential and accurate volunteer and participant records.
  • Monitor compliance requirements and renewal dates.
  • Update program databases with referrals, match outcomes, visit activity and training records.
  • Identify and escalate missing documentation or compliance issues.
  • Assist with audits, reporting requirements and data reconciliation activities.
  • Ensure records are maintained in accordance with privacy, confidentiality and funding requirements.

About You:

To be successful in this role, you will have:

Essential:

  • Previous experience in an administrative support role.
  • Strong computer skills, including proficiency in Microsoft Office Suite.
  • Excellent organisational and time management skills.
  • High level of accuracy and attention to detail.
  • Strong written and verbal communication skills.
  • Well-developed customer service and stakeholder engagement skills.
  • Ability to manage multiple priorities and work independently.
  • Ability to handle confidential information with discretion.
  • Current National Police Clearance (not older than 6 months). 
  • Current driver’s licence.

Desirable:

  • Experience working within community services, aged care, volunteer programs or social support services.
  • Experience using CRM systems and databases.
  • Understanding of compliance and record-keeping requirements in a community services environment.

What We Offer:

  • Salary packaging options to increase take home pay - Up to $18550 per annum
  • Supportive and values-driven team environment.
  • Meaningful work within a respected community organisation.
  • Flexible and family-friendly workplace culture.

How to apply:

Applications should include a resume and preferably a brief cover letter outlining your suitability for the role. Please apply directly by clicking on the Apply button and following the prompts.

Recruitment action will likely commence as suitable candidates apply. 

People Who Care is an equal opportunity employer and are committed to achieving a diverse workforce from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disability are encouraged to apply.

  • Posted Date 24 Jun 2026
  • Location Guildford
    WA / Australia
  • Industry Administration & Office Support
  • Job Type
  • Salary Not provided